Tools to assist you in your daily business. They are under 3 different categories:

1. Persuasion

2. Negotiation

3. Strategic Account Management

Tools

Persuasion

• Persuasion Process

Negotiation

• Substantive Issues Tool

• Negotiation Planning Tool

• Cultural Matrix Tool

• Negotiation Scenario Tool

• Negotiation Value Tool

• Negotiation Presentation Tools

  • Opening Negotiation Tool

  • Close Negotiation Tool

• Post-Mortem Tool

• Negotiating with Style® assessment tool: to complete this profile and determine your preferable negotiating style please contact stephen@gordianbusiness.com.au

Strategic Account Management

• Do I need SAM audit

• How does your SAM program compare with best practice?

• Example Account Plan

• Value Curve Tool

• Segmentation Tool